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Christmas service changes

Customer Services will close at 3:00pm on Tuesday, 24 December, and reopen at 9:00am on Thursday, 2 January 2025. Emergencies can be notified out of hours on 024 7638 2153. View all

service changes.

Benefits

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Benefits

Apply for benefits

Apply for housing benefit and council tax support
Claim benefit if you are 60 or over
How to appeal your benefit claim decision
Universal Credit

Discretionary payments

Apply for a discretionary housing payment
Apply for rent in advance payment
Apply for a hardship payment

Benefit support

Benefit claims limit
How to claim personal independence payment (PIP)
What happens if we pay you too much benefit?
Support with your tenancy

Change of circumstances

Tell us that your moving house
Report a change of circumstances

Local housing allowance rates

How are rates calculated?
Search for the current local allowance rate

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