The Severe Weather Emergency Protocol (SWEP) has been actioned as temperatures go below freezing.
In line with national guidance, the Protocol aims to help rough sleepers during periods of extreme weather.
SWEP comes into force when the forecast predicts temperatures will drop to zero degrees Celsius or below for three consecutive nights and will end when the temperature is no longer freezing.
SWEP is a national initiative that gives Local Housing Authorities the responsibility to temporarily accommodate anyone homeless in severe weather conditions, regardless of the usual restrictive criteria that would apply under normal weather conditions.
Councils will accommodate homeless people regardless of priority need, intentionality or other usual exclusions, anyone who is sleeping rough is eligible.
The Council’s Housing Solutions Team will arrange the most appropriate accommodation available at the time.
In addition, homeless individuals will be given advice and assistance to assist them to secure alternative accommodation where possible.
Anyone sleeping rough on the streets, or anyone worried about someone sleeping on the streets, can phone either of these numbers to report where the individual is.
Housing Solutions Service at the Town Hall on 024 7637 6376 during office hours or the Out of Hours service on 024 7638 2153 at other times.
Cllr Chris Watkins, Council Leader and Portfolio Holder for Housing, said:
“We know that rough sleepers are particularly at risk of harm when temperatures drop, and we are committed to helping them get the support they need.
“If you are worried about anyone, please get in touch as soon as possible using the above contact details.”