Accounts payable

Your invoice must contain a Purchase Order (PO) Number.  If it does not contain a PO number, it will be returned to you unpaid (certain exemptions apply).

Where and how to send your invoices

• Send your invoices to us by email to: e.invoicing@nuneatonandbedworth.gov.uk
• Send your invoices as a PDF, Word or Excel document, and attach each invoice separately
• Do not apply security to your invoices as our automated system cannot read this
• The filename for each invoice must not contain any invalid characters (\ / : * ? < > |)
• Invoices must be attached to the original email and not be embedded within another email or compressed folder
• Only one PO number must be quoted on your invoice, we cannot accept one invoice against multiple PO's
• Multiple invoices can be received against one PO.
• Relevant supporting information, for example, timesheets, certificates should be sent direct to the contract manager, officer or team that you have been working with

We also accept invoices by post to:

While we accept invoices by post, we recommend sending invoices by email, as it is quicker, more cost effective and efficient.

What to include in your invoices

• Address it to Nuneaton and Bedworth Borough Council with the correct address
• Quote a unique invoice number
• Include the date of invoice
• Quote a valid purchase order number to comply with our No Purchase Order, No Pay Policy
• Details of the organisation submitting the invoice
• Email address for remittances
• Contact details in the case of a query
• Clear description of the goods/services/works
• Have the correct VAT calculations stated
• Company and VAT registration numbers (where applicable)

Payment terms

• Suppliers should expect payment of an invoice within 30 days after the Council have received the invoice
• The Council aims to pay Small to Medium Enterprises (SMEs) within 10 days of the invoice being received
• Payments are made by BACS and can take up to two working days to be visible in your bank account
• BACS runs are made every Tuesday and Thursday

Rejected invoices

• If an invoice is rejected, either the accounts payable team or the person/team who raised the order will contact you confirming the reason and what you need to do
• Invoices will be rejected if they do not quote a purchase order (in accordance with the No PO, No Pay Policy)

The Council’s Standard Terms and Conditions can be viewed which are attached to every Purchase Order raised on the system.

Standard Council Terms and Conditions apply unless replaced by Formal Contract Terms and Conditions agreed by both parties.