How to pay your rent

There are various ways you can make a rent payment to the Council. Ensure you quote your rent payment reference (which can be found on any letters relating to rent). 

Direct Debit 

Weekly (Friday) or monthly payments (1st, 15th or 28th of the month) 

Please contact the Customer Accounts Team on 024 7637 6323 

24 Hour Automated Payment Line 

Telephone: 024 7637 6172 

Online via our website 

Visit Make a payment online | Payments | Nuneaton and Bedworth Borough Council 

Post Office and Payzone Outlet 

By taking any rent letters with a barcode, the agent will scan the barcode, and any money paid will be credited to your rent account.  (Please allow at least 5 working days for the payment to reach your account) 

If you need a barcode letter, please contact Customer Services on 024 7637 6376 

Standing Order and Internet Banking 

By contacting your bank, please quote the Council’s bank details: 

Bank Name: Lloyds Bank 

Sort Code: 30-96-20 

Account Number: 02832028 

Account Name: Nuneaton and Bedworth BC (NBBC) 

I am struggling to afford my rent 

If you are over 18 and of working age, you may be eligible for help towards your rent through Universal Credit (this is known as the Housing Element). Please contact 0800 328 5644 for further information  

If you are in receipt of a pension, you may be eligible for help towards your rent through Housing Benefit. Contact 024 7637 6514 for further information.  

Paying my rent arrears 

Contact the Customer Accounts Team on 024 7637 6323 urgently to discuss a reasonable payment arrangement. A payment plan can be agreed to bring your rent account up-to-date.