How to pay your rent
There are various ways you can make a rent payment to the Council. Ensure you quote your rent payment reference (which can be found on any letters relating to rent).
Paying my rent arrears
Contact the Customer Accounts Team urgently to discuss a reasonable payment arrangement. A payment plan can be agreed to bring your rent account up-to-date.
Struggling to pay your rent
If you are over 18 and of working age, you may be eligible for help towards your rent through Universal Credit (this is known as the Housing Element). Call 0800 328 5644 for further information.
If you are in receipt of a pension, you may be eligible for help towards your rent through Housing Benefit. Call 024 7637 6514 for further information.