Energy efficiency grants

ECO4 supplier terms and conditions

You will be responsible for explaining to the householder that ECO Flex is a private sector led scheme and that funding for improvements is awarded by energy suppliers.
Householders must be made aware that Nuneaton and Bedworth borough Council and North Warwickshire Borough Council have limited involvement in the scheme and are not responsible for issuing the funding, appointing contractors, installing, or checking the quality of works.
You must not use council branding or suggest that you are working on the council’s behalf (unless a co badging agreement is in place). Depending on your application type once processed you may be issued with a dual branding agreement which limits use of the Logo purely to marketing and communication material within the administrative boundary of Nuneaton and Bedworth and/or North Warwickshire.
You must leave the householder with your company contact details, including a named contact, phone number and email address, and advise the householder that all enquires relating to their application should be made directly to you and not the council.
Upon completion of installs you must leave the householder with details of any relevant guarantees/warranties and associated paperwork.

All installers and representatives working on their behalf, including self-employed lead generators, must fully comply with all the requirements set out above and within the data sharing agreement.
Any installer found in breach of these requirements will have their registration revoked and will no longer receive LA Flex Declarations from us.

You will be required to provide a quarterly summary of all work undertaken, including numbers/types of measures installed, location of each measure, date of installation, EPC band improvements, CO2 savings achieved and information on measures that did not proceed and the reason why.
Instructions on how to submit the reporting will be provided upon successful registration.

This is a service that will not incur costs for either the supplier or the resident. However, going forward we may introduce an administration fee.