Surveillance
Should any complaints be made that the use of a premises is interfering with the reasonable enjoyment of another’s property, or affecting their wellbeing, we reserve the right to provide complainants with access to record intrusive and unreasonable noise with a view to providing this information to us so that appropriate action can be taken.
Where it is deemed necessary, such equipment includes the Noise App, and our Environmental Health Department may install a DAT machine within the complainants property. In this circumstance, the alleged perpetrator will be advised of this possibility.
Many social housing neighbourhoods have CCTV installed. Such CCTV will be clearly signposted to all. This will be monitored by our CCTV Control Room.
We may also consider the use of covert CCTV cameras in order to lift the burden of gathering evidence from the complainant. This can include the use of NOMAD cameras, within housing estates and public areas. However, this must be reasonable and, proportionate. Any use of overt CCTV will be in line with our Data Protection Information Governance Framework and CCTV guidance.